Central Christian College employment

SCHOOL OF PROFESSIONAL EDUCATION
OPERATIONS OFFICER

Qualifications
Applicants should have a Bachelor’s degree and have a record of excellent administrative support and organizational skills. Preference will be given to the candidate with an established record of managerial effectiveness including clerical skills, administration and commitment to working with students, faculty, staff and external constituencies. The applicant should possess proficiency in several areas such as Word Processing, Database Management, Interpersonal Interaction, and Office Management. Specific preference will be given to the individual that can demonstrate a viable vision for the academic office at Central Christian College and has proven success in office organization. Specific preference will be given to the individual that can demonstrate a strong ability to collaborate in a team environment. The applicant must also possess a sincere allegiance to the mission of the college and display a sincere personal faith and committment to Jesus Christ.

Job Summary
The School of Professional Education Operations Officer serves as the administrative associate to the Director of Online Education and assists in the organizational functions related to student enrollment. Responsibilities include enrollment management, administration of assessment activities, and organization of functions required to promote an effective online educational experience. In addition, the position serves as the formal liaison between students and the institution, focused on student advocacy and success. This is a 12 month position.

Tasks

  1. Assist the Director of Online Education with the management of the online program.
  2. Manage all enrollment functions for students enrolled in the School of Professional and Distance Education.
  3. Run reports through and maintain all aspects of Campus Vue portal for SPE.
  4. Serve as a resource in assisting others with the use of the Student Management Software,
  5. Responsible for the collection, input, maintenance, and reporting of student records, within FERPA guidelines.
  6. Maintain updated records concerning retention, student persistence, and completion rates.
  7. Develop and manage registration procedures including setting up and managing terms, course offerings, instructor appointments, and assisting SPE students in the use of the student portal.
  8. Provide student advocacy to current students.
  9. Manage bookstore operations for SPE.
  10. Improve processes and policies that support the goals of the College and maximize output.
  11. Monitor adherence to rules, regulations, and procedures. Submit concerns to the Director of Online Education.
  12. Respond to student concerns in a timely manner.
  13. Collaborate with other members of the academic team to facilitate and improve service to students.
  14. Participate in professional development activities and serve on college committees that support the goals and objectives of this division.
  15. Process and submit reports deemed appropriate by the Director of Online Education.
  16. Engage in additional tasks as requested by the Director of Online Education.

Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Counseling — Knowledge of principles, methods related to career counseling and guidance.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Speaking — Talking to others to convey information effectively.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Coordination — Adjusting actions in relation to others' actions.
  • Instructing — Teaching others how to do something.

Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

INSTITUTIONAL INFORMATION
• Central Christian College currently offers three Bachelor’s degrees: Bachelor of Science in Ministry with three majors; Bachelor of Science in Business with three majors; and Bachelor of Science with twenty-one majors. We also offer thirty-nine minors.
• Central Christian College educates students with an evangelical worldview, with a curriculum based on a Liberal Arts core.
• Accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
• Affiliated with the Free Methodist Church of North America.
• Student traditional on-campus enrollment of approximately 300.
• Located in McPherson, Kansas, a very attractive community of 14,000 people, located 55 miles north of Wichita on I-135.

Preferred start date is September 30, 2013. Applications will be accepted until the position is filled.

Submit inquires with Application Form and references to:
Cheyenne Kroeker
Director of Online Education
CENTRAL CHRISTIAN COLLEGE
1200 South Main, PO Box 1403
McPherson, KS 67460
Phone: (620)241-0723, ext. 331 ~ FAX: (620)241-3529
cheyenne.kroeker@centralchristian.edu

*Salary will be determined by the level of experience and educational qualifications